Realizing communication is everything

The most important thing in communication is to hear what isn’t being said.

Peter F. Drucker.

If only I could explain why this is so important… and thus proving the quote is true. In working with leaders in real-time high-risk environments we’re always focused on sharpening their observation skills in order to see what they do not know they should be seeing.

In my mind that is a perfect match to Drucker’s view on communication.

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